TOPIC: Recache Control message

Recache Control message 01 Mar 2018 20:22 #2133

When I start a recache the message area loads the whole page. See screenshot.
https://www.dropbox.com/s/ropjda0fl6u7d3h/Screen%20Shot%202018-03-01%20at%2011.13.19%20AM.png?dl=0
And when it finishes the new browser window shows:
Error: Class 'JDocumentRaw' not found: View not found [name, type, prefix]: recache, html, mainView
Recache run finished normally

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Joomla version : 3.8
JotCache version : 6.2
site template: BuildR by joomlabamboo
system plugins : jbetolo
The administrator has disabled public write access.

Recache Control message 05 Mar 2018 08:05 #2134

Your problem can be caused:
1. an interference of other non-core extension used on the site e.g. we do not recommend to use jbetolo with JotCache (use other response optimizing extensions - JCH Optimize, Rokbooster, Scriptmerge which have proved integration with JotCache)
2. an interference in javascript code on the frontend page because on ajax request is performed wrong response.
The administrator has disabled public write access.

Recache Control message 06 Mar 2018 03:32 #2135

Once jbetolo was disabled, the recache control worked.

However, the new browser tab that opens upon completion still shows:
empirearbitration.com/administrator/inde...?option=com_jotcache
Error: Class 'JDocumentRaw' not found: View not found [name, type, prefix]: recache, html, mainView
Recache run finished normally

Dev tools shows:
Failed to load resource: the server responded with a status of 500 (Internal Server Error) for empirearbitration.com/administrator/inde...?option=com_jotcache

Joomla version : 3.8
JotCache version :
site template:
system plugins :
The administrator has disabled public write access.

Recache Control message 06 Mar 2018 04:59 #2136

When the server responded with error 500 then more details about error are included in server error log. Search in server log for time and error type match to find related detail error informations which are needed to find error location in the code.
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